I just finished reading the book “Rework”, which is a nice little gem of short (1 to 2 page) thoughts and ideas about how to conduct business (geared more to small business and owner/operated businesses than the Fortune 500 type). One of the ... [Continue Reading]
Company policy as “scar tissue” (from REWORK)
I just finished digesting Fried and Hansson's book "Rework", published in 2010. Fried and Hansson are the founders of 37Signals, and their book is a nice little gem of short (1 to 2 page) thoughts and ideas about how to conduct business (more geared ... [Continue Reading]
What CCI means to me…
People will tell you that for a business to be meaningful, it must connect up with something that is important to the customer... and so of course in promoting the business in public, we tend to lead with a customer-centric statement -- more often ... [Continue Reading]
